CUSTOMER CARE
Contact
Contact
Please email us at: contact@genauracom and we will endeavour to resolve your query as soon as possible.
If your enquiry relates to an order or purchase, it may be helpful to include:
- Your full name
- Your Online Order Number or a photo of your in-store purchase receipt
- Any supporting documents, such as photos of a faulty product
Press
For press and media enquiries, please email us and we’ll get back to you as soon as possible.
Affiliates
Join the Genaura Affiliate Programme on Awin
Partner with a science-led skincare brand and turn your content into long-term revenue.
Genaura is a premium skincare brand focused on resilient, long-term skin health. We are inviting publishers, content creators and partners to join the Genaura affiliate programme via the Awin network. This provides a straightforward way to earn commission by introducing your audience to Genaura’s science-led skincare and premium skincare experience.